Forum Discussion

KennyG4981's avatar
KennyG4981
Copper Contributor
Jul 09, 2021

Outlook Reboots when I try to Search

We have several users using Microsoft® Outlook® for Microsoft 365 MSO (16.0.14131.20278) 64-bit that are experiencing an issue.  Any time some clicks the Search field at the top of the screen and starts to type, no letters appear and Outlook restarts.  I believe it is the same issue discussed here (

https://support.microsoft.com/en-us/office/outlook-crash-when-using-find-related-search-feature-in-the-tasks-module-64cbabd8-2790-4652-bf7b-3cc2420c4d3d), but there hasn't been any updates since June 28th and this is causing us an increasing problem.  Does anyone have a fix?

 

Thanks,

Kenny

1 Reply

  • KennyG4981's avatar
    KennyG4981
    Copper Contributor
    Jul 09, 2021

    Wanted to give an update on this issue.  No additional changes or updates were loaded, but the Search functionality has started working for some of our users.   The email is hosted in Office 365, so I'm not sure if Microsoft made a change or not.