Forum Discussion
RebeccaS50
Oct 12, 2023Copper Contributor
Outlook prompting for IMAP password
I think I'm going crazy! My Outlook keeps popping up asking me to add my IMAP password (which I have no idea what it is), and my emails are not updating. I haven't changed anything to my knowledge an...
AndyS1969
Jan 09, 2024Copper Contributor
This issue seem to also affect me on the new outlook client. It has happened after adding in a DNS verification entry to my own domain (which is also the primary account for outlook, but managed external to Microsoft).
I checked all of the setup on the email accounts I have, and it was all as expected and specified by the Hosting Domain, every time I restarted New Outlook, It would prompt for the Primary account password, and go through the account setup for it. For the time being I have reverted to the previous outlook client.
It's a shame as I much prefer the new client, and I only added the DNS validation to attempt to kill the adverts being shown in Outlook..
- akai945Jan 19, 2024Copper ContributorYes. It's a shame. I love this new client but it's kind of crippled by this issue for IMAP access.
We're talking about Outlook New, published as companion software of Windows 10/11 in 2023, downloaded from Microsoft Store. It's NOT any other Outlook as part of Microsoft Office Suites.