Forum Discussion

Brass Contributor

Jun 08, 2022

Outlook Prevents Windows Shutdown

I'm running Office 365 on Windows 11. When I attempt to shutdown Windows after using Outlook normally, I get an error message from Outlook: "There was a problem loading this app. Please close all off...

JezzaII

Copper Contributor

Jun 17, 2022

I have the same issue - tried MS Support and Recovery Assistant with no luck

GaryJE

Brass Contributor

Jul 05, 2022

My copy of Microsoft 365/Outlook was updated yesterday. This seems to have resolved the problem. So far, so good.

zenluke
Copper Contributor
Jul 11, 2022
GaryJE What version are you now on? Mine updated to 2206 Build 15330.20230 and the issue still persists.
- GaryJE
  Brass Contributor
  Jul 12, 2022
  I'm using the same version. I thought the update corrected the problem; sorry for my mistaken assumption.
  
  The other thing that I did was to disable "Coming Soon." I am running two PCs that had the problem and now do not. (BTW, I also removed the "Coming Soon" UI from Outlook: https://help.digiboon.com/article/82-outlook-turn-off-coming-soon.) This gets rid of the Microsoft To Do app; perhaps that's the source of the problem.
  - PWB321
    Copper Contributor
    Jul 14, 2022
    I just switched the button that's on the right side above the Outlook ribbon next to the text "Try it now" from "On" to "Off" and restarted Outlook. That fixed the problem for me.