Forum Discussion

Brass Contributor

Jun 08, 2022

Outlook Prevents Windows Shutdown

I'm running Office 365 on Windows 11. When I attempt to shutdown Windows after using Outlook normally, I get an error message from Outlook: "There was a problem loading this app. Please close all off...

JezzaII

Copper Contributor

Jun 17, 2022

I have the same issue - tried MS Support and Recovery Assistant with no luck

GaryJE
Brass Contributor
Jul 05, 2022
My copy of Microsoft 365/Outlook was updated yesterday. This seems to have resolved the problem. So far, so good.
- zenluke
  Copper Contributor
  Jul 11, 2022
  GaryJE What version are you now on? Mine updated to 2206 Build 15330.20230 and the issue still persists.
  - GaryJE
    Brass Contributor
    Jul 12, 2022
    I'm using the same version. I thought the update corrected the problem; sorry for my mistaken assumption.
    
    The other thing that I did was to disable "Coming Soon." I am running two PCs that had the problem and now do not. (BTW, I also removed the "Coming Soon" UI from Outlook: https://help.digiboon.com/article/82-outlook-turn-off-coming-soon.) This gets rid of the Microsoft To Do app; perhaps that's the source of the problem.
GaryJE
Brass Contributor
Jun 17, 2022
Thanks for your report. I'll be sure to post here should I have any news.