Forum Discussion
Outlook Password prompt disappears quickly
Ash365 I was able to resolve this issue by adding the following registry keys
Credit to this article also
https://superuser.com/questions/1349327/outlook-needs-password-but-dialog-box-disappears
- HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, create a DWORD value named EnableADAL and set it to zero.
- Under the same registry key, create a DWORD value named DisableADALatopWAMOverride and set it to 1
Inspired bySmylez .
- Close outlook.
- Open office app.
- Logout on office app
- Login again on office app
- Opening outlook after this did not work, so closed it
- Click Outlook icon from the office app.
For me, I was logged into Teams with a different account. Once I logged out of Teams and logged in with my primary account, my Outlook issued cleared up. I don't like that I don't have the flexibility to use Teams with a different account, but if I really need it, I can access through a browser.
For staff that have Office 365 / Azure Active Directory - The modern auth plugin may not be installed / up to date. Try run this on their profile and then relaunch Office.
if (-not (Get-AppxPackage Microsoft.AAD.BrokerPlugin)) { Write-Output "Adding Azure Active Directory Broker" Add-AppxPackage -Register "$env:windir\SystemApps\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\Appxmanifest.xml" -DisableDevelopmentMode -ForceApplicationShutdown Write-Output "OK!" } else {Write-Output "OK!"}This issue also affects systems running Office 365 / With Server 2019 in Terminal / Citrix and must be added for each user profile.
