Forum Discussion
dhendrix24
Aug 07, 2019Brass Contributor
Outlook Password prompt disappears quickly
Good morning everyone, Over the past several months we've been experencing a very random issue where Outlook loses users credentials, and then when loading Outlook it prompts for the password, bu...
- Aug 16, 2019
Ash365 I was able to resolve this issue by adding the following registry keys
Credit to this article also
https://superuser.com/questions/1349327/outlook-needs-password-but-dialog-box-disappears
- HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, create a DWORD value named EnableADAL and set it to zero.
- Under the same registry key, create a DWORD value named DisableADALatopWAMOverride and set it to 1
dhendrix24
Aug 16, 2019Brass Contributor
Ash365 I was able to resolve this issue by adding the following registry keys
Credit to this article also
https://superuser.com/questions/1349327/outlook-needs-password-but-dialog-box-disappears
- HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, create a DWORD value named EnableADAL and set it to zero.
- Under the same registry key, create a DWORD value named DisableADALatopWAMOverride and set it to 1
bvaladez
Aug 26, 2020Copper Contributor
We have been using this fix as of late. However, new reports show the issue returning. Registry item still in tact. On the new reports, issue goes away randomly on reboots, then returns. So the general population is gonna need more than just this registry fix. 😞 dhendrix24