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Outlook Password prompt disappears quickly
Good morning everyone, Over the past several months we've been experencing a very random issue where Outlook loses users credentials, and then when loading Outlook it prompts for the password, bu...
Ash365 I was able to resolve this issue by adding the following registry keys
Credit to this article also
https://superuser.com/questions/1349327/outlook-needs-password-but-dialog-box-disappears
- HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, create a DWORD value named EnableADAL and set it to zero.
- Under the same registry key, create a DWORD value named DisableADALatopWAMOverride and set it to 1
Found the solution here:
So make sure you:
- Fully enable Single Sign On (AD Connect)
- Hosts must be Hybrid Azure Joined (in AD Connect)
- OU in AD where hosts are should also by synced (AD connect filtering)
prelek Thank you SOOOOOO MUCH! I've been struggling with this for months! Even Azure/Office 365 support told me to use the registry keys to disable modern authentication. That's NOT a solution! I was on the right path to get it working but was missing the critical piece where the hosts need to be Hybrid Azure AD joined. The moment the hosts showed up as Registered in Azure the "Need password" flickering authentication window issue changed to "Connected to: Microsoft Exchange"!