Forum Discussion
Outlook OWA Mail Rules & Message Handling for End user
Hi, I am looking for Rules in OWA -> Settings Cog -> "View All Outlook Settings" -> Email but it is not there. Also, I have Message Handling but getting a message that it is unable to load. ...
Access to rules can be disabled via CAS mailbox policies, so best check with your admin.
Hi VasilMichev sorry I forgot to add the Rules are enabled in "OwaMailboxPolicy" for the account. I assume you are talking about this specifically in CAS? Please advise.
- Yes, the OWA mailbox policy is what I meant. Are you the only one affected by this, or other users too? I cannot think of any other controls that can disable access to Rules, but you might check the Role Assignment policy just in case - the New-InboxRule is part of the MyBaseOptions role, which in turn is part of the default Role assignment policy - perhaps some modifications were made there.
Just in case, try a different browser/private session and try capturing the network trace to see any errors being generated when opening the settings page.- Hi Vasil, it was the MyBaseOptions role that was missing. Thank you for helping me out there.