Outlook on Azure Virtual Desktops

Thomas_Russel 
If you're experiencing issues with the display and download of images in Outlook on Azure Virtual Desktops, there could be a few potential causes for this problem. Here are some troubleshooting steps you can try:

Check network connectivity: Ensure that your Azure Virtual Desktop environment has a stable network connection. If there are any network issues, it could affect the display and download of images in Outlook. Verify that you can access other websites and resources without any problems.

Check Outlook settings: Verify that the image download settings in Outlook are properly configured. In Outlook, go to "File" > "Options" > "Trust Center" > "Automatic Download" and ensure that the option "Don't download pictures automatically in HTML e-mail messages or RSS items" is not selected.

Check antivirus or security software: Sometimes, antivirus or security software installed on the Azure Virtual Desktop can interfere with image downloads. Temporarily disable any such software and check if the issue persists. If disabling the software resolves the problem, you may need to adjust the settings to allow image downloads.

Verify browser settings: Outlook uses Internet Explorer as the rendering engine for HTML content. Ensure that the security settings in Internet Explorer are not blocking the display and download of images. Check the "Internet Options" in the Control Panel or Internet Explorer settings and adjust the security settings if necessary.