Forum Discussion
Outlook (Office 2019) crashes when Send of From clicked
Since the evening of Sunday 19th I have been unable to send emails from Outlook on my PC. I can compose an email and select recipients. However when I try to send the message it hangs for a few seco...
thelordgiveth thanks for the update, yesterday evening i uninstalled all the office version on the customer's laptop, reinstalled the Office 2019 version and this morning, i check everything and was working.
I don't know if he get the fix during the night automatically...
Saw this on another thread and appears to have worked for me!
Workaround to revert to prior working build:
1. Open a Command Prompt window (from Windows search box type Command Prompt, right click on Command Prompt and click Run as administrator)
2. Paste the commands below into the Command Prompt window and press Enter after each:
cd %programfiles%\Common Files\Microsoft Shared\ClickToRun
officec2rclient.exe /update user updatetoversion=16.0.16924.20124
Workaround to revert to prior working build:
1. Open a Command Prompt window (from Windows search box type Command Prompt, right click on Command Prompt and click Run as administrator)
2. Paste the commands below into the Command Prompt window and press Enter after each:
cd %programfiles%\Common Files\Microsoft Shared\ClickToRun
officec2rclient.exe /update user updatetoversion=16.0.16924.20124
- Worked for me. Thank you 🙏
