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skeefiez11's avatar
skeefiez11
Copper Contributor
Nov 13, 2026

Outlook not receiving e-mails

Not receiving any e-mails from my outlook.com account. I can send e-mails okay but I cannot seem to be receiving any!! No errors and I am connected to Microsoft Exchange.  and yes, I am aware of Microsoft's various "issues" but if I send e-mails from my exchange account why am I not receiving any?? I better not lose any that I have been waiting on...

2 Replies

  • jrvasspuh's avatar
    jrvasspuh
    Copper Contributor

    If your Outlook account is not receiving emails, try the following steps to identify and fix the problem.

    1. Check these settings first

    1. Open https://outlook.live.com/?utm_source=chatgpt.com.
    2. Check your Junk Email folder.
    3. Check the Other tab in your inbox.
    4. Check whether your Outlook storage or Microsoft cloud storage is full.
    5. Check your blocked senders list.
    6. Check email rules that might automatically move or delete incoming messages.
    7. Check whether email forwarding is enabled.

    2. Try these troubleshooting steps

    • Sign out of Outlook and sign in again.
    • Open Outlook in a private/incognito browser window.
    • Try receiving an email from another email account.
    • If using the Outlook app, test your inbox through the website.
    • Check Microsoft's service status for any outages.
  • This is the problem, how Outllok is intermittent issues , one of symptoms is recevice or send e-mails.

    Is better wait Microsoft warn it all services