Forum Discussion
Outlook New Mail Persistent Reminder
Hi everybody, A customer of ours has a requirement that they respond to all service calls within four hours. As part of this they wish to implement a way that particular mails in the Inbox can b...
We use a helpdesk type software for keeping track of Service Calls and it has various forms of reminders.
Probably looking for a tool that meets their requirements seems in order as Outlook isn't it.