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bertrandFVT's avatar
bertrandFVT
Copper Contributor
Dec 07, 2021

Outlook: my emails are not there anymore

Hi, since yesterday, all my emails have disapeared. and when i open a folder in my archives, the email appear for one second, then disapear. 

I use a French provider names @free.fr; which in turn use a Zimbra platform. 

 

any idea of what I could do yo solve this (catastrophic) issue ?

  • ConSyderate61's avatar
    ConSyderate61
    Copper Contributor

    bertrandFVT  I am having the same problem.  I can see a list of emails and I don't even have to click on them to watch them disappear.  I can't figure out where they're going. I don't know if they are being deleted or if they are moving to another folder but I can't find them.  I searched HELP on outlook and noticed this was happening on IMAP accounts in 2019 through Yahoo but it says the problem has been fixed.  (my email is through att.)  If anyone knows what to do, can you please share the fix with me?  Thanks in advance!  

    • Bruce70's avatar
      Bruce70
      Copper Contributor
      I am having the exact same problem and I;n totally lost as to how to recover the email and the fix the problem.

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