Forum Discussion
jonathanm1365
Oct 07, 2024Copper Contributor
Outlook Meeting Duplication and Removal Issue || 365 Outlook
When I accept an Outlook meeting, it gets duplicated in my calendar. I end up with two instances of the same meeting—one marked as accepted and the other not accepted. When I accept the duplicated me...
Total545
Oct 09, 2024Copper Contributor
One of our users is also getting this issue, and it's turned up in the last few days. They are accessing another user's calendar that they have permissions on, and when accepting an item it duplicates that item on that calendar.
Also for items that were created by them on the other users' calendar, when they try to go and delete the item they can't but as Jonathan above, they can make the changes and it works in OWA.
Also for items that were created by them on the other users' calendar, when they try to go and delete the item they can't but as Jonathan above, they can make the changes and it works in OWA.
- jonathanm1365Oct 13, 2024Copper ContributorI fixed the issue!
I did the next steps in the classic Outlook (Windows):
1. Exit Outlook and Skype for Business.
2. From the Start menu, choose Run.
3. In the Run window, type this path in the Open box "%LOCALAPPDATA%\Microsoft\Outlook\"
Click OK
4. Find the .ost file and rename or delete it (you may need to Show Hidden Files and Show Extensions to see the file)
5. Remove the following files: any .xml files, any .nst files
6. Open the RoamCache folder and delete all items
7. Open the HubAppFileCache folder and delete all items
8. Open the Offline Address Books folder and delete all items
9. Open the 16 folder and delete all items
10. Restart Outlook
Credit to the post "How to Clear the Outlook Cache" in The University of Iowa