Forum Discussion
CSimpson1982
Apr 20, 2024Copper Contributor
Outlook mail
My outlook mail keeps freezing or crashing on Chrome. I have cleared cache, uninstalled chrome and reinstalled and problem still keeps happening. I don't have the problem with other internet browsi...
Temitope_Victoria
Apr 21, 2024Brass Contributor
Hi CSimpson1982,
Perform these steps to troubleshoot Chrome,
1. Disable Browser Extensions
2. Use an Incognito Window. Does the issue with Outlook occur in InCognito of Chrome?
3. Check for Chrome Updates. Ensure that your Chrome browser is up to date.
If you find this information helpful, please mark it as best response which will assist others with the same question.
/Temitope Victoria
#temitopevictoriacompany
- CSimpson1982Apr 22, 2024Copper Contributor
my only extension is my anti virus. If I delete it will I lose protection?
- Temitope_VictoriaApr 23, 2024Brass ContributorDo not delete it, can you temporarily disable it? Have you tried the incognito mode?
- CSimpson1982Apr 23, 2024Copper ContributorI tried the incognito mode and had same problem of freezing. Disable the extension how?