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Outlook Mail will not return to inbox
Firefox on macOS When you have folders on the left and emails on the right, you were able to click an email that would open on the right, then you could return to view all your emails by clicking on...
- I was able to contact Support via Chat from my live.com account and from what the rep is telling me this is the way it functions now and you can only return to the parent folder/message list by clicking the X Close at the top left of the message.
Their response after I asked if this change was permanent - "This is by default on all accounts across globe, I suggest you post your feedback on feedback page as this is monitored by developers team." I further questioned if "default" meant there is a way to change this behavior, they did not know and pointed me to the feedback page: https://feedbackportal.microsoft.com/feedback/post/
Open a support request to Microsoft. In Outlook Web, click on help, then on the right pane select at the bottom "feedback", then "I don't like something", write it there the issue and don't be shy!
For business open a support request inside Microsoft 365 admin center to go directly to Microsoft priority support.
brains-engineering Thanks, but no thank you. I already have unknown apps in my browser because I contacted microsoft. They didn't bother even to answer the question about the Outlook problem solved by the X Close button. I got my answer here, in this chat...and no new apps forced on me!...lol