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Outlook Mail will not return to inbox
Firefox on macOS When you have folders on the left and emails on the right, you were able to click an email that would open on the right, then you could return to view all your emails by clicking on...
- I was able to contact Support via Chat from my live.com account and from what the rep is telling me this is the way it functions now and you can only return to the parent folder/message list by clicking the X Close at the top left of the message.
Their response after I asked if this change was permanent - "This is by default on all accounts across globe, I suggest you post your feedback on feedback page as this is monitored by developers team." I further questioned if "default" meant there is a way to change this behavior, they did not know and pointed me to the feedback page: https://feedbackportal.microsoft.com/feedback/post/
JimmEee Same problem. Tried opening it in different browsers but it's an outlook problem not a browser. Annoying enough that I'm considering migrating to a different email account.
Me too. I am thinking about going to Google/Gmail. I now can't open any folder if I go directly to it. I can go up or down on a folder then come back to the folder I originally want to open and it then will open. It is so frustrating and time consuming.
- You can use the "close" button on top of the e-mail subject you're currently viewing. I don't know if it has always been there, but I hope it's not Microsoft forcing us to use this button from now on.
From my outlook mail, after finishing, I must hit close to get out and the inbox to get back to my inbox. I cannot directly go from an opened email back to inbox? Sandystl
- Yes. When you hit Close, it will go back to Inbox. Then you may delete the email or file it in a folder. Just an additional inefficiency.
