Forum Discussion
JimmEee
Mar 04, 2023Copper Contributor
Outlook Mail will not return to inbox
Firefox on macOS When you have folders on the left and emails on the right, you were able to click an email that would open on the right, then you could return to view all your emails by clicking on...
- Mar 09, 2023I was able to contact Support via Chat from my live.com account and from what the rep is telling me this is the way it functions now and you can only return to the parent folder/message list by clicking the X Close at the top left of the message.
Their response after I asked if this change was permanent - "This is by default on all accounts across globe, I suggest you post your feedback on feedback page as this is monitored by developers team." I further questioned if "default" meant there is a way to change this behavior, they did not know and pointed me to the feedback page: https://feedbackportal.microsoft.com/feedback/post/
DJAClubb
Mar 08, 2023Copper Contributor
JimmEee I noticed that too, took me a while to see there is an "X Close" button to the left of the email title, and it's the only way to get back to the email folder from opening the email
jpharanoutlookcom
Mar 08, 2023Copper Contributor
Read DJAClubb's answer. There's a X Close link at the upper left corner of the email itself that take you back to the inbox. Thanks again DJAClubb!