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Michiel van den Broek's avatar
Michiel van den Broek
Iron Contributor
Feb 22, 2017

Outlook Mail and Calendar, Focussed inbox: this setting can't be applied to any of your accounts

Today Microsoft released an update to the Outlook Mail and Calendar app. One of the new features is Focussed Inbox. Unfortunately, I don't see this in my app. Checking the settings it tells me "this setting can't be applied to any of your accounts".

 

My only mailbox is an Exchange Mailbox from Office 365 Enterprise E3. The Focussed Inbox is enabled in my webmail and I can see it working there.

 

Why doesn't it work in the app?

7 Replies

  • Well, update... I got Focused Inbox everywhere (even in Outlook Desktop), except for my Windows 10 Mobile device... which is the same app I use on my laptop and desktop (default Windows 10 Mail and Calendar app). So, kinda strange how MS enables or disables this feature... 

      • Trevor Baxter's avatar
        Trevor Baxter
        Copper Contributor

        Do you know if your organisation uses modern authentication?  My focussed inbox does not work because ours does not.

  • Anonymous's avatar
    Anonymous

    I got the question on setup but after that i have not seen a toggle to activate or deactivate :-(

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