Forum Discussion

silvan4's avatar
silvan4
Copper Contributor
Feb 08, 2021

Outlook Mac cannot connect to teams

I'm using Outlook for Mac 16.45 in German running on a M365-Account. Both Outlook and Teams are signed in with the same M365-Account that has correct licenses for these products.

 

Since some days, I cannot create a teams-link included calendar. It says I should login with my email address, that is already in use for the license. I get this error (see screenshot):

 

Authentifizierung erforderlich

"Outlook muss Ihre Kontoberechtigungen bestätigen, bevor eine Teams-Besprechung hinzugefügt werden kann. Melden Sie sich mit Ihrer E-Mail-Adresse * an."

 

(ok)

Authentifizierung erforderlich

"Bei der Anmeldung bei Teams ist ein Problem aufgetreten. Versuchen Sie es später noch mal."

 

I tried following:

- Deinstallation of Outlook, sign-out, sign-in

- Deinstallation of Tems, sign-out, sign-in

- Logged out

- Checked Exchange account configured in Mac OS

 

all with no luck. What to do?

 

 

    • silvan4's avatar
      silvan4
      Copper Contributor
      Hi Megabitbyte
      I got a request to call IeveI 5 Microsoft Executive, but as a software company, I do think this should be solved via forum/tutorial.
      • Megabitbyte's avatar
        Megabitbyte
        Copper Contributor

        silvan4 Do you use Teams with more than one accaount/company? I can switch the company in the upper right corner and I don´t know if this relates to the problem.

         

        Otherwise I have two email addresses in one exchange server. But I always use the same one for login.

Resources