Forum Discussion
B Ford
Oct 25, 2017Copper Contributor
Outlook is killing my productivity ! Its keeps flashing and is unusable
Hi, Does anyone else have the issue where outlook just starts flashing and locking up, then becomes unresponsive? I end up killing it via task manager most of the time :-( I'm running Office pro P...
GraziB
Aug 04, 2023Copper Contributor
I fixed a few following the steps
1 - I suggest you open another Office app (like word) and sign out of the account, then close all office apps
2- Go to credential Manager and clear all the MS credentials stored there
3 - Open Register Editor as administrator and follow the path Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
3a - Right click in a blank space and Insert New DWORD (32-bit) Value "EnableADAL"
3b - Set the value for "0" and select "Hexadecimal"
4 - Go to Settings - Apps - and Repair Microsoft Office App
5 - Restart the computer
6 - Open Outlook and Login again.