Forum Discussion

B Ford's avatar
B Ford
Copper Contributor
Oct 25, 2017

Outlook is killing my productivity ! Its keeps flashing and is unusable

Hi, Does anyone else have the issue where outlook just starts flashing and locking up,  then becomes unresponsive?  I end up killing it via task manager most of the time :-( I'm running Office pro P...
B Ford's avatar
B Ford
Copper Contributor

Thanks VasilMichev for getting back to me I'll give the display idea a try, as an aside I'm running a surface book so the chances are this could be the issues ;-)

James Kahle's avatar
James Kahle
Copper Contributor
Feb 12, 2018

Curious, did this correct your issue?  I got a Surface Book 2 a couple weeks ago and have the same issue in Outlook. I've disabled the hardware acceleration now to see if that will work, but just checking to see if that did resolve your issue permanently?

Thanks

  • B Ford's avatar
    B Ford
    Copper Contributor
    Feb 12, 2018

    Hi James,

     

    The issue has stopped but from memory I rebuilt my laptop and got the most recent windows updates.  My guess is it was driver issues over time.  Also I'm on the windows insider program, if you are not as crazy as me you could jump on the insider program  but just select the driver updates.

    • James Kahle's avatar
      James Kahle
      Copper Contributor
      Feb 12, 2018

      Thanks for the quick reply. I'm on the insider program but only on my personal device(Surface Pro 3), for my work machine I'm a little more conservative, but never thought of just opting in for driver updates...thanks!

      • B Ford's avatar
        B Ford
        Copper Contributor
        Feb 12, 2018

        I've got a Surface book v1 and it felt like it took a little bit of time for the driver support to catch up kinda funny when you think about it...…. but hope that irons out some issues over time and good luck!

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