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Chris-Yue's avatar
Chris-Yue
Iron Contributor
Dec 09, 2019

Outlook is displaying incorrect user profile picture from recipient

Environment:-

Office 365 (E3)

 

On our tenant, some Outlook users are seeing the incorrect profile picture associated with the user name in the Toast Pop message that appears above the system tray.

 

When the actual message is opened, the correct profile picture is displayed.

 

Aside from disabling the toast pop, is anyone aware of a fix?

 

 

 

2 Replies

  • HyperPLEP's avatar
    HyperPLEP
    Copper Contributor
    Dec 06, 2020

    Hi Chris-Yue , same issue here for months (O365/Business Premium). 

    Outlook profile reseted, same issue. Any solution on your end?

    Thx

    • salb64's avatar
      salb64
      Copper Contributor
      Dec 07, 2021

      Hi, HyperPLEP did you find a resolution for this as we are experiencing the same issue with a number of our users?

      Thanks

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