Forum Discussion
Emgirl585
Aug 17, 2020Copper Contributor
Outlook interface messed up, can't access folders, can't open email
6 days ago, I opened my work email and discovered the Outlook interface was messed up. I have attached a picture. Further, I cannot open any email nor can I access my folders. This is a big proble...
ChristianBergstrom
Aug 17, 2020Silver Contributor
Emgirl585 Hey, as a general rule you should clear the internet temp files. But perhaps you better off updating the browser or use another one (if applicable).
This article describes incompatibility with older browsers and Outlook on the web/OWA.
https://support.microsoft.com/en-us/office/learn-more-about-the-light-version-of-outlook-2aec8c2d-da48-4707-ba37-c800e1c284cd