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Biondo38's avatar
Biondo38
Copper Contributor
Aug 20, 2022

Outlook iCloud birthdays missing

Outlook birthdays missing by syncronizing with icloud contacts birthdays.

I have newest Outlook 365 and ICloud App (deinstalled and reinstalled) in Windows 10 newest Update. 

 

  • PierreChab's avatar
    PierreChab
    Copper Contributor

    Biondo38 I have the same issue as you and I think I found the issue. 

     

    I think what you meant is that you cannot see the recurring birthday events in the Outlook calendar for those contacts that have been synced through the "iCloud for Windows"app. 

     

    If that is so, I found the bug and a workaround consisting of editing the Outlook contact birthday field, change the date to another one, then insert the correct birthdate back again and save the contact: at that moment, a prompt box will be triggered, asking you if you wish to create a birthday event in the calendar! This workaround is obviously time-consuming, but it reveals that there is a bug somewhere that denies the birthdays events to be created automatically in the Outlook calendar unless the birthday field is triggered by a change of date. This indeed seems to occur only for contacts synced through" iCloud for Windows" app. I take it is not Apple's fault but something that has to be corrected by Microsoft as it is not normal that we cannot see contact birthdays in the Outlook calendar when those birthdates are displayed in the contacts...

    Below is a screenshot of the prompt you get once resaving the contact (sorry for my French 🤣😞 

    • fentium's avatar
      fentium
      Copper Contributor

      PierreChab The workaround successfully includes recurring birthday dates in the Outlook calendar. However, a drawback is it simultaneously integrates these events into the iPhone calendar. While one can opt to deselect the Outlook calendar on the iPhone, this action results in the loss of all Outlook calendar entries;

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