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JackieM3356's avatar
JackieM3356
Copper Contributor
Jan 05, 2020

Outlook from Office365 won't open

Outlook from Office365 (Business Premium) won't open. Excel and Word are fine. I managed to get it open for a few minutes today after restarting PC several times, but all my auto-complete emails not working although they were still in contacts. It won't open in safe mode either. I've managed to access via Office.com account which is a work-around but frustrating. Any ideas? I've downloaded the Support and Recovery Assistant but after 8 hours this was doing nothing. Help 🙂

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  • oliwer_sundgren's avatar
    oliwer_sundgren
    Iron Contributor
    Jan 07, 2020

    HelloJackieM3356 ! 

     

    Have you tried re-adding your email account to Outlook and see if that works? 

    Do you get any error messages? 

     

    You could also, if youre on a Pc, try the following 

     

    1: Click the start menu on your computer, and then search for "run" 

    2: In the "run" box, type "Outlook.exe /resetnavpane" 

    3: Verify if Outlook starts like normal 

     

    You could also try and do a repair of the Office suite from "Programs and Features" in the Control panel of your computer. 

     

    Let me know if you need further assistance! 

    Kind regards
    Oliwer Sjöberg

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