Forum Discussion
shawnc1959
Oct 06, 2023Copper Contributor
Outlook for macOS not finding all contacts
I'm using Office 365 for macOS and I use Outlook (v16.77.1) connected to my Google account. When I create a new Email, it can find some of my contacts when I search for them but not all, and those i...
Matt-Apps4Rent
Jul 03, 2025Iron Contributor
Outlook for macOS may not show all contacts in the "To:" field due to an issue with its search indexing, even if the contacts are visible in the Contacts tab. Since your Google Contacts are syncing correctly, try rebuilding the search index:
Go to Outlook > Preferences > Search, then click Rebuild. After that, restart Outlook. This should refresh the contact search and allow all synced contacts to appear when composing emails.
- shawnc1959Jul 03, 2025Copper Contributor
Are you describing functionality in Outlook for Windows, give the version for macOS doesn't have a "Preferences" option (it's "Settings") and in the Search section, there's no rebuild option (see below)?