Forum Discussion
Outlook for Mac sync issues
I've been having a strange, sporadic issue for the past several months. I'm using macOS Catalina and Outlook 16.35. Outlook sends and receives new mail just fine. But read/unread state, and moves...
Same issue here and having to recreate an entire profile with 6 email addresses, signatures etc is simply not a feasible solution for this to happen more than once. Unfortunately the simple workarounds haven't worked for me. Has anyone got any new advice with the latest Outlook for Mac 16.52?
Just had a Chat with support and this was their advice. It's worked for now, will see how it behaves over the next week:
Please remove the account from New Outlook and add the account via Direct Sync method.
1. Navigate to Outlook menu bar at the top of the screen
2. Click on "Tools" -- "Accounts"
3. Click on the "+" sign
4. Type in the email address and click on "Continue"
5. Click on the "Not (Google/Yahoo/iCloud/IMAP)?" on the top right of the next window which appears
6. Toggle the switch next to "Sync with Microsoft Cloud", so it turns to gray from blue
7. After which, select "Google"
8. Type in your password for the email account
9. Click on "Add Account"
sammond7 I am having the same issue. It is a syncing issue. I manually ran the sync for my calendar and then the information populated correctly. Because I manage projects and meetings is my thing... my exchange was added to the iCloud mail... that syncs better than outlook.
