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Erwin35's avatar
Erwin35
Copper Contributor
Sep 26, 2019

Outlook for mac opens attachements twice

All,   I am running outlook version 16.29 (19090802) on a MacBook Pro with macOS Mojave 10.14.6.    When opening on an attachment in an e-mail, it for some reason opens the file twice. How can I ...
NewYorker's avatar
NewYorker
Copper Contributor
Sep 27, 2019

Erwin35 

 

No answer, but I started to observe the same thing yesterday.  The major thing that changed on my system is that I installed a new SSD in my MacBook Pro, the day before yesterday.  The SSD got a new load of MacOS Mojave, then I migrated my apps and data from the original HDD to the SSD.

 

I've already fixed another problem, where Search didn't work in Outlook.  There was some conflict or gap between Outlook and Spotlight Search.  The fix is covered here - https://docs.microsoft.com/en-us/outlook/troubleshoot/outlook-for-mac/useful-tools .

 

I suspect some configuration or setting didn't migrate correctly?

 

Ed

  • NewYorker's avatar
    NewYorker
    Copper Contributor
    Sep 27, 2019

    NewYorker 

     

    Looks like Microsoft may already be aware of this one.  It may also not be related to my system migration. https://support.office.com/en-us/article/interacting-with-attachments-from-the-drop-down-menu-causes-unexpected-behavior-6ec46eb6-945f-4bf8-a212-fdbc70e99bd5 .

     

    I think the work-around works.