Forum Discussion

Copper Contributor

Apr 05, 2022

Outlook for Mac new Look sync mail issues

In the last couple weeks, we are facing issues with mail synchronization while using the new outlook’s view in Mac. From what I’ve observed, once we are changing the outlook’s view back to its old v...

Outlook for Mac

Avr00m

Copper Contributor

Apr 21, 2022

Hello,

Seems like office 16.60 is kinda solve the issue.
Update your office suite to the latest version to fix the new look issue.

Adin_Calkic
Iron Contributor
Apr 23, 2022
Hi there,
Can you please share if you are syncing Exchange online mailboxes (Microsoft 365 ) or IMAP/POP from different providers (Gmail, Yahoo...)?
- Avr00m
  Copper Contributor
  Apr 23, 2022
  Adin_Calkic using 365 on Macs
  - Adin_Calkic
    Iron Contributor
    Apr 23, 2022
    Two things I would try.
    1. Open Outlook in the new interface and click on the top menu Outlook > preferences and Accounts. Try to locate the free-up space option, if there is one at all. After you free up the space, re-open your Outlook.
    2. The Second option would be to delete your Mailbox completely. It is important to ensure that the mailbox is deleted on both the New and Legacy sides. And then add mailbox while in the new interface as Exchange.
    
    I hope it helps. But I saw this with a few other users.