Forum Discussion
Outlook for Mac drops attachments
My outlook for Mac fails to send attachments, the paperclip icon disappears a few seconds after sending the email and the attachment disappears. I have cleared the cache but it hasn't resolved it. My...
Pretty tragic that a basic feature of email is still not resolved 2 months later, no information from Microsoft themselves either. I did come across this page for anyone that wants any further info, feels like this is the only information we are going to get: https://support.nhs.net/2023/07/microsoft-365-alert-service-degradation-exchange-online-users-email-with-attachments-sent-from-outlook-for-mac-and-the-outlook-mobile-app-may-be-delivered-without-attachments/
Ryan099 ActionPlus Unreal, tbh. Notified IT and MSFT of this in July and received almost no response from Pernille-Eskebo. In fact, we (multiple users on my corp team) were essentially told that we represented such a small subset of users that a fix wouldn't be in the mix. I'm now using legacy/Old Outlook after having used New Outlook since its launch (1-2 years or so?).
I don't think one can put it any clearer - if you cannot send attachments reliably with an email service, the service is no longer of value to clients.
