Forum Discussion
ActionPlus
Jul 06, 2023Copper Contributor
Outlook for Mac drops attachments
My outlook for Mac fails to send attachments, the paperclip icon disappears a few seconds after sending the email and the attachment disappears. I have cleared the cache but it hasn't resolved it. My...
Metten_NL
Jul 20, 2023Copper Contributor
Hi just chipping in here - Lots of our users (we have 250-300 active users) are (still) having this issue, all working on recent versions of 'new' Outlook for Mac. Not everybody is having the issue and i'm completely failing to recreate the same issue on my own Mac.
While still 'randomly' affecting users, we do see this happening more and more often. For now we have suggested to switch back to 'old outlook' for most users but this is is definitely not a viable solution to us. MS is slow to respond on our support tickets as well.
While still 'randomly' affecting users, we do see this happening more and more often. For now we have suggested to switch back to 'old outlook' for most users but this is is definitely not a viable solution to us. MS is slow to respond on our support tickets as well.
ActionPlus
Aug 08, 2023Copper Contributor
GREAT NEWS ! version 16.76 will be released mid August which fixes this issue, so hang in there all, if you are signed up to Insider you can select BETA 16.76 and your problem will be fixed now
- RichS6119Aug 18, 2023Copper Contributor
Hi folks do we know if 16.76 resolved the 'disappearing attachments' issue? Because I'm running that version and having the same exact problem on my Mac. However I did not (as of yet) delte all my O365 apps and reinstall them. Thanks. ActionPlus
- ranjan832010Aug 19, 2023Copper ContributorNot fixed. I continue to have this problem as of August 19th.
- Metten_NLAug 28, 2023Copper Contributor
We're still having this issue as well (Outlook for Mac 16.76).