Forum Discussion
Outlook for MAC does not include attached files
I experience that Outlook very often doesn't send the files I have attached. Everything looks correct until the mail I sent. Then it's like the attachment is removed from the e-mail. Also, my image i...
Microsoft current status:
"Current status: We’ve confirmed that the temporary workaround has been applied to all affected environments and is available for download as the latest Outlook for Mac client version. This workaround will prevent an email message with an attachment from appearing sent if the attachment removal scenario occurs and instead save a copy to a user's Drafts folder. The user may then be able to resend the message successfully with the attachment from that folder. Additionally, we’re reviewing local reproduction data of this complex impact scenario to isolate the underlying cause of the problem and formulate remediation actions for full resolution. In parallel, we’re validating potential supplemental fixes that may help relieve portions of impact while we continue our investigation into the underlying cause."
So there is no actual fix yet... they are going to implement this workaround where you have to go to the drafts folder. I am not exactly too keen on this fix, but it would give them better understanding of the issue to then actually fix the issue.
"Current status: We’ve confirmed that the temporary workaround has been applied to all affected environments and is available for download as the latest Outlook for Mac client version. This workaround will prevent an email message with an attachment from appearing sent if the attachment removal scenario occurs and instead save a copy to a user's Drafts folder. The user may then be able to resend the message successfully with the attachment from that folder. Additionally, we’re reviewing local reproduction data of this complex impact scenario to isolate the underlying cause of the problem and formulate remediation actions for full resolution. In parallel, we’re validating potential supplemental fixes that may help relieve portions of impact while we continue our investigation into the underlying cause."
So there is no actual fix yet... they are going to implement this workaround where you have to go to the drafts folder. I am not exactly too keen on this fix, but it would give them better understanding of the issue to then actually fix the issue.