Forum Discussion

Copper Contributor

Jun 01, 2023

Outlook for MAC does not include attached files

I experience that Outlook very often doesn't send the files I have attached. Everything looks correct until the mail I sent. Then it's like the attachment is removed from the e-mail. Also, my image i...

Suleyman Ali

Iron Contributor

Aug 16, 2023

Although this is just about attachments. users have also been sending issues where embedded images (signatures) are also being stripped. Lets hope the fix will work soon

Steffen_Uniwise
Copper Contributor
Aug 16, 2023
Suleyman Ali

Im afraid the problem remains for me after updating today. Both attachments and images in my signature is removed a few seconds after I've sent an email.

😞
- bsm007
  Copper Contributor
  Aug 16, 2023
  Same for me. I have updated to Outlook 16.76 (recent release) and images in my signature are stripped as well as attachments. This is extremely frustrating!
  - Steffen_Uniwise
    Copper Contributor
    Aug 16, 2023
    bsm007Indeed. I'm on the same build/version. Before that I reinstalled Outlook from scratch on a brand new and clean Mac, but the problems persists. Its random when attachments are deleted, so pretty hard to error-track. Its more often then not now unfortunately.
    
    Very annoying having customers and partners complain and ask for attachments. I'm trying to work around through my private gmail and Outlook online (which works), but this is really unbearable.