Forum Discussion
Outlook for MAC does not include attached files
If you're facing issues with Outlook for Mac not including attached files and missing images in the signature, here are some troubleshooting steps you can try:
- Check attachment size: Ensure that the size of the attached files does not exceed the maximum allowed attachment size set by your email provider. Large attachments may be stripped from the email during the sending process.
- Avoid special characters or long file names: Simplify the names of the attached files by removing any special characters or long file names. Sometimes, certain characters or long names can cause issues with attachments.
- Use a different email format: Try changing the email format from HTML to Plain Text or Rich Text to see if it resolves the issue. Sometimes, compatibility issues between different email formats can affect the attachment functionality.
- Update Outlook: Check for any available updates for Outlook for Mac and install them. Updates often include bug fixes and improvements that can resolve attachment-related issues.
- Disable add-ins: Temporarily disable any add-ins or plugins in Outlook for Mac to check if they are causing the problem. Add-ins can sometimes interfere with the attachment functionality.
- Repair Outlook profile: Use the Microsoft Database Utility to repair your Outlook profile. This utility can help fix issues with the Outlook database, which may be impacting the attachment and signature functionality.
- Rebuild the Outlook database: If repairing the profile doesn't solve the issue, you can try rebuilding the Outlook database. This process can help fix any corruption in the database that might be causing the problem. To do this, quit Outlook, navigate to the "Documents/Microsoft User Data/Office 2011 Identities" folder, and rename the folder to create a new Outlook database.
- Reinstall Outlook: If all else fails, consider uninstalling and reinstalling Outlook for Mac. This can provide a clean installation and may resolve any persistent issues.
any updates
How to Fix Attachments Not Showing in Outlook for Mac
My answers are voluntary and without guarantee!
Hope this will help you.
You are actually right so far it works - thank you sir! NikolinoDE
pk, their current stgatus:
"Current status: Microsoft completed the Outlook for Mac update which contains the fix and released it to the affected environments. The majority of affected users should have automatically received the fix at this point. However, we've determined that the existing fix may not address all factors contributing to the issue. Microsoft are developing and testing an additional mitigation to address any remaining impact, which we anticipate will begin deploying to affected users by our next scheduled update."
so fix is being deployed
I have the same issue and I have found something which might help you.
- If you add attachment and then start writing email, the attachment is never sent. It disappears.
- If you write email and at the very end add attachment and click on send button, it always send the attachment.
i am going to see if I can reproduce this and then see if Microsoft know anything about this bug
thank you
