Forum Discussion
Outlook for Mac 365 crashes during startup
i too am having this problem, but i do not have a comcast account. I'm on a brand new macbook air and everything is up to date. when i try to use the web version, none of my emails are there, that's weird right?
I am not super IT literate, so i have tried most of the solutions posted with no success.
this is what I get (though i have no idea what any of it means!):
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_INVALID_ADDRESS (0x0000000000000088)
Date/Time: 2022-07-05 18:40:13 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Bitness: x64
Application Version: 16.62.0.22061100
Crashed Module Name: CoreFoundation
Crashed Module Version: 1863
Crashed Module Offset: 0x0000000000022da4
Blame Module Name: Microsoft Outlook
Blame Module Version: 16.62.22061100
UnsymbolicatedChecksum: 00634B5B621DDDCED6C294E4004C996D
Blame Module Offset: 0x0000000000036a10
StackHash: b453d1e9a4cb6873_1_main_phx_arm
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Build Type: Release
Crashed thread Stack Pointer: 0x_000000016fa49d10
Crashed thread: 0
gsander81 So, it was much too frustrating doing the same thing over and over again and expecting a different result. My solution...I stopped using Outlook for Mac and switched to the Apple Client Email. Although shorter than Outlook in features, its interoperability is far more friendly and compatible with all my Apple devices.
KennyE I got nowhere with any of the suggested fixes either, so bit the bullet and went for a factory reset on the iMac - since then ( 🤞) no more trouble.
Hope this helps.
