Forum Discussion
Outlook for Mac 365 crashes during startup
I'm among those whose Outlook for Mac search stopped cataloging after the update to Monterey 12.1. Now, having restarted my laptop, Outlook is crashing every time I try to start the app. Anyone have ...
see my post of Jan 27 and lamthemaven, same date.
If you follow the steps of
- creating new Outlook profile and making it default; [remember name of your old default profile]
- opening Outlook, now with the new default profile, and testing one Comcast account;
- closing out of Outlook;
- deleting all Comcast e-mail passwords from saved passwords/keychain;
- changing back to "old" profile as default;
- start outlook.
For me - Outlook now did not crash. Non-Comcast e-mails worked, as before. If Comcast e-mails asked for PW, I said no .I did not worry about losing old e-mails, but you may be able to rescue some before doing the next step. Then, I went to accounts and deleted all Comcast accounts and entered them as new accounts, making sure they were IMAP. They populated with all the folders stored on the Comcast server [as before the crash]. Things have worked since then.
If you follow the steps of
- creating new Outlook profile and making it default; [remember name of your old default profile]
- opening Outlook, now with the new default profile, and testing one Comcast account;
- closing out of Outlook;
- deleting all Comcast e-mail passwords from saved passwords/keychain;
- changing back to "old" profile as default;
- start outlook.
For me - Outlook now did not crash. Non-Comcast e-mails worked, as before. If Comcast e-mails asked for PW, I said no .I did not worry about losing old e-mails, but you may be able to rescue some before doing the next step. Then, I went to accounts and deleted all Comcast accounts and entered them as new accounts, making sure they were IMAP. They populated with all the folders stored on the Comcast server [as before the crash]. Things have worked since then.
Outlook continues to crash as soon as I open, therefore I’m unable to do these steps.
- Hi Adrian,
It almost drove me crazy and the "resolution" in my case was to do a Force Quit before it crashed. Speculation is that it was an update of Outlook that hadn't successfully installed, although I don't have confirmation of that guess. Has anyone updates on this?
My problems are exatly as described with Outlook 365 crashing on startup - commenced midweek last week (around 22/5/2022).
Latest versions of 365 and Mneterey 12.4 here.
- Sorry to hear it - I don't know what else too tell you, other than some folks in this series of posts had to [I believe] start all over again, with a new profile..
