Forum Discussion
rabbirex
Jan 03, 2022Copper Contributor
Outlook for Mac 365 crashes during startup
I'm among those whose Outlook for Mac search stopped cataloging after the update to Monterey 12.1. Now, having restarted my laptop, Outlook is crashing every time I try to start the app. Anyone have ...
chefguitar
Microsoft
Jan 05, 2022It sounds like your AutoUpdate service had downloaded and needed the app closed. I've seen some pretty weird stuff happen when that happens.
Glad it's working for you! good catch.
BudHartley
Jan 05, 2022Copper Contributor
I would have expected the app closed in one of the five reboots, or when it kept crashing.
The "About" says I'm on Version 16.56 (21121100) I didn't make note of the version when it was crashing.
The "About" says I'm on Version 16.56 (21121100) I didn't make note of the version when it was crashing.
- chefguitarJan 05, 2022
Microsoft
well, I have 2 Macs and one is 16.54 and the other 16.58. Based on the above, not sure version is the thing. I recently had a big issue with OneDrive that seemed to affect Outlook and Teams, ended up reinstalling every single Office App all the way down to resetting cache so it wouldn't surprise me if it's not even related to Outlook.
- BudHartleyJan 05, 2022Copper ContributorAgreed! I had uninstalled Office 365 then did a reinstall. Then I uninstalled Outlook and reinstalled it. (I was trying everything I could imagine). This was a VERY quirky situation. I'm so glad the Forced Quit did the trick for me.