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splasch's avatar
splasch
Copper Contributor
Jan 13, 2019

Outlook for Mac 2019 - Search not working :-(

Hi there New contributor - I have just upgraded Office 2016 for Mac to Office 2019 for Mac.  The Spotlight Search option in Outlook no longer works - I get no results, even when I am looking at an e...
nevilleh's avatar
nevilleh
Copper Contributor
Jul 17, 2019

splasch 

Due to some changes in macOS Mojave, the OutlookSearchRepair tool no longer works in 10.14 and higher. If you are on macOS Mojave (10.14), you can follow the steps below to reindex Spotlight for Outlook for Mac.

  1. Choose Apple menu, then System Preferences, and then Spotlight.

  2. Select the Privacy tab.

  3. In Finder:

    1. On the Go menu, select Go to Folder...

    2. Copy and paste the following location into the "Go to the folder:" dialog box and select Go:

      ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/

  4. Drag the "Main Profile" folder to the Privacy tab. Once added, remove the folder, and Spotlight will re-index the folder.

    You must perform this step for any additional profile folders you have.

See the following article from Apple to learn more: https://support.apple.com/HT201716.

birdy67's avatar
birdy67
Copper Contributor
Oct 16, 2019

nevilleh 

Thanks! This worked for me!

 

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