Forum Discussion
Outlook for Mac 2019 - Search not working :-(
Yep - exactly the same happened to me. Bought a new Mac, migrated using TimeMachine, and now Search in Outlook 365 has stopped working. I've tried everything on this page
https://support.microsoft.com/en-us/help/2741535/outlook-for-mac-search-returns-no-results-and-task-items-are-not-displ
Nothing works.
This is very frustrating. If you find out how to fix it I'd be most grateful. Everything still working on my MacMini no problem.
- Damien_1Jun 20, 2020Copper Contributor
This is exactly what led me here. I had outlook 16 on my previous Mac for the past 2-3 years and never had an issue with indexing. new Mac this week and no matter what I do, it wont utilize Spotlight's indexing.
I rebuilt the database in case it was corrupted in the migration, that didn't work. Finally had enough and totally deleted the O365 suite and all the supporting folders/files and reinstalled from scratch- same issue. If you were able to resolve it I would love to hear how. Outlook without search I've learned is very close to useless.
- JoehugJun 20, 2020Copper Contributor
I had to call MS support and pay for help. It took 2 sessions to get someone who knew Macs and finally it was a fairly simple solution. But I don't know what they did. Call and ask for support even if you pay $40 or so it's worth it. Joe
- Damien_1Jun 20, 2020Copper ContributorI was able to get it working by the solution suggested in this thread.