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Outlook for Mac 2019 - Search not working :-(
Hi there New contributor - I have just upgraded Office 2016 for Mac to Office 2019 for Mac. The Spotlight Search option in Outlook no longer works - I get no results, even when I am looking at an e...
Tried any of the method listed but nothing fixed the issue (including complete reinstall). The worst part is that I can find Outlook email (kind: Microsoft Outlook mail message) in my Spotlight or search work in "New Outlook" GUI (that btw is plenty of other problems). Any additional suggestion is appreciated.
I tried a lot of methods, this one worked for me
1. Check if Spotlight indexing is working on the outlook folder
~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/
Search with spotlight in this folder directly, if results are returned, then spotlight is working properly. If not, try the methods mentioned above to force Spotlight to re-index the "Main profile" folder
2. The problem is probably due to an issue with Outlook index
Quit outlook
Go to folder:
~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/
In the "Main Profile" folder, move the "Outlook.sqlite" to your desktop. This will force Outlook to re-index all messages, when you relaunch it
Be patient, mine took 3 hours to re-index all my emails (important to plug in power and disable computer sleep in System preference)
You can follow the re-indexing by looking at the same "Main Profile" folder. A new folder (rebuilding) will be created during this process. Files will be updated as the indexing goes on
1. Check if Spotlight indexing is working on the outlook folder
~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/
Search with spotlight in this folder directly, if results are returned, then spotlight is working properly. If not, try the methods mentioned above to force Spotlight to re-index the "Main profile" folder
2. The problem is probably due to an issue with Outlook index
Quit outlook
Go to folder:
~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/
In the "Main Profile" folder, move the "Outlook.sqlite" to your desktop. This will force Outlook to re-index all messages, when you relaunch it
Be patient, mine took 3 hours to re-index all my emails (important to plug in power and disable computer sleep in System preference)
You can follow the re-indexing by looking at the same "Main Profile" folder. A new folder (rebuilding) will be created during this process. Files will be updated as the indexing goes on