Forum Discussion
splasch
Jan 12, 2019Copper Contributor
Outlook for Mac 2019 - Search not working :-(
Hi there New contributor - I have just upgraded Office 2016 for Mac to Office 2019 for Mac. The Spotlight Search option in Outlook no longer works - I get no results, even when I am looking at an e...
EduoOne
Apr 27, 2020Copper Contributor
Perhaps share the solution here? Or did they need to do something server-side? That would be unlikely since it's 100% a local issue but perhaps they've built remote troubleshooting into Office.
zahmedk
Apr 27, 2020Copper Contributor
It started working for me. I added the "Outlook 15 Profiles" folder from ~/Library/Group Containers/UBF8T346G9.Office/Outlook to "System Preferences --> Spotlight --> Privacy (Just drag and drop and then removed it) and it started working after that.
- jillpearsonApr 27, 2020Copper Contributor
Update: It's still on and off. I have to occasionally do this again when no search results show up. Then it works again. There's obviously a flaw in the latest version of Outlook for Mac on the latest version of MacOS.
- zahmedkApr 28, 2020Copper Contributor
When you search, and then you change the folders, it breaks. I just do the search then get out of it then change the folder.
Hopefully there will be a permanent fix soon.