Forum Discussion
splasch
Jan 13, 2019Copper Contributor
Outlook for Mac 2019 - Search not working :-(
Hi there New contributor - I have just upgraded Office 2016 for Mac to Office 2019 for Mac. The Spotlight Search option in Outlook no longer works - I get no results, even when I am looking at an e...
blooptime
Jun 10, 2019Copper Contributor
Hey Everyone,
Please try this as it did work for me.....
https://www.macrumors.com/how-to/rebuild-spotlight-search-index-on-mac/
You will want to open finder, click Go, then click the "Option" key to find your Library. Then find the "Group Containers" folder, as this contains the Office365 Outlook Libraries. Drag this folder into the "Privacy" area in Spotlight and follow the instructions (basically just an add then remove). Spotlight will start to reindex.
Mine ran pretty fast. I almost immediately started finding emails that were coming up blank just minutes prior.
Good luck!!
Please try this as it did work for me.....
https://www.macrumors.com/how-to/rebuild-spotlight-search-index-on-mac/
You will want to open finder, click Go, then click the "Option" key to find your Library. Then find the "Group Containers" folder, as this contains the Office365 Outlook Libraries. Drag this folder into the "Privacy" area in Spotlight and follow the instructions (basically just an add then remove). Spotlight will start to reindex.
Mine ran pretty fast. I almost immediately started finding emails that were coming up blank just minutes prior.
Good luck!!
jillpearson
Apr 14, 2020Copper Contributor
blooptime this worked for me, when nothing else did. Immediately populated the search results in Outlook Mac (writing this in April 2020) where before, nothing resulted for any of my searches since I migrated yesterday to a new Mac mini (using Time Machine on an external SSD.)
Thank you!!
- jillpearsonApr 14, 2020Copper Contributor
Since my reply did not appear properly threaded (why I am not surprised, in an MS-built forum), here is what blooptime recommended that worked perfectly (and instantly) for me:
Hey Everyone,
Please try this as it did work for me.....
https://www.macrumors.com/how-to/rebuild-spotlight-search-index-on-mac/
You will want to open finder, click Go, then click the "Option" key to find your Library. Then find the "Group Containers" folder, as this contains the Office365 Outlook Libraries. Drag this folder into the "Privacy" area in Spotlight and follow the instructions (basically just an add then remove). Spotlight will start to reindex.
Mine ran pretty fast. I almost immediately started finding emails that were coming up blank just minutes prior.
Good luck!!- jillpearsonApr 28, 2020Copper Contributor
Update: It's still on and off. I have to occasionally do this again when no search results show up. Then it works again. There's obviously a flaw in the latest version of Outlook for Mac on the latest version of MacOS.