Forum Discussion
Outlook for Mac 2019 - Search not working :-(
Due to some changes in macOS Mojave, the OutlookSearchRepair tool no longer works in 10.14 and higher. If you are on macOS Mojave (10.14), you can follow the steps below to reindex Spotlight for Outlook for Mac.
Choose Apple menu, then System Preferences, and then Spotlight.
Select the Privacy tab.
In Finder:
On the Go menu, select Go to Folder...
Copy and paste the following location into the "Go to the folder:" dialog box and select Go:
~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/
Drag the "Main Profile" folder to the Privacy tab. Once added, remove the folder, and Spotlight will re-index the folder.
You must perform this step for any additional profile folders you have.
See the following article from Apple to learn more: https://support.apple.com/HT201716.
I saw your post from last year. But this does not seem to work for Mohave 10.14. Is there any way you know to make this work? And how can we know if buying the full 365 subscription version will be any better? Joe
The easiest is to add your email account again to Outlook.
Just did this 5 min ago and the indexing works perfectly.
I think the issue comes when you bring your account from Time Machine.
Best and quickest fix ever.
Ok I reindexed as well.
But here is something really important I discovered. There are search options that open when you search. Make sure you have "All Mailboxes" or "All Items" selected. It seems like this selection dialog is not near as obvious as in Windows.
Yes, I had to have 2 hour sessions with Microsoft for them to clear up the issue. No online info ever helped.
- Perhaps share the solution here? Or did they need to do something server-side? That would be unlikely since it's 100% a local issue but perhaps they've built remote troubleshooting into Office.
