Forum Discussion
Outlook folders gone and messages coming in as read
Hi there,
I manage two properties and have work emails associated with the job as well. All of our accounts have multiple folders where we organize past emails but they have all suddenly disappeared. New emails are also coming in as 'read' so we are not being notified of new emails. We've tried to update the outlook app and recover our accounts but it does not seem to be working. Any one know what we can do? Thank you!
- Surely you can create a new rule in the settings so that messages go to newly created folders e.g. from a given sender will be in a folder only prepared for him -this is a simple setting and should not be a problem! But I think someone changed the settings perhaps an administrator in the company or another person who has access to this account - these are not changes on their own, so this is the cause of the problems
- Hello,
Thank you for your response. We need access to those older saved emails which are now gone. Of course we can start from scratch and create new folders but we need to be able to look back on passed saved items as well. It happened to four different accounts, all at the same time so it was not something that any of us changed as we have multiple people working form separate accounts. The emails are also coming in as read and not notifying us of new emails.Unfortunately, but this is what the takeover of corporate mail looks like! Please notify the Administrator and he because he knows what method were saved message folders and where to find them! But I wouldn't be calm as I read it – these are not normal mistakes! for me this is a form of attack and you have to exclude a possible threat! Good luck - may I be wrong!
