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MartinHolstDk's avatar
MartinHolstDk
Copper Contributor
Jan 05, 2022

Outlook Favorite Folders and Calendar Groups not syncing from Exchange Online

Hello, One of our colleagues got a new PC and his Favorites and Calendar Groups are not properly synced from Exchange Online in Outlook 2016. "Favorites" only contains "Sent Items" - and not his...
BenHendricksWC's avatar
BenHendricksWC
Copper Contributor
Jan 07, 2022

MartinHolstDk 

 

I have this same issue and it started this week.  Problematic computers stopped synchronizing on 12/29 and they throw sync errors after recreating the favorite and recreating the profile.  The initial download is good, but subsequent changes fail to sync.  This is what we get in the sync error:

 

8:30:27 Uploading to server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId='blahblah'

8:30:27 Error synchronizing folder

8:30:27                    [80004005-501-80004005-230]

8:30:27                    The client operation failed.

8:30:27                    Microsoft Exchange Information Store

 

Thanks,

 

Ben

  • Daniam's avatar
    Daniam
    Copper Contributor
    Feb 04, 2022

    BenHendricksWC 

    We have the same issue, also started on De3cember 29th.

    Using the shared folder instead of thew favorites is not speedy enough when working over the internet, and sear5ches take a huge time.

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