Forum Discussion
bloggs1320
Aug 28, 2023Copper Contributor
Outlook Fails to Start - Trying to open profile
Brief History.
- Outlook working fine
- I found OneNote wasn't syncing some pages, it turned out to be an issue with AVAST but whilst trying to solve the issue I logged out of OneNote. Turned Avast off, logged back into OneNote and syncing now working.
- Opened Outlook and got a message asking for a password for one of my email accounts. In a rush so just closed the login dialogue. I may have closed outlook at that point.
- A few minutes later tried to open outlook and it hangs trying to load the profile before erroring with
- Outlook wont open in safe mode.
- I have tried:
- rebooting PC
- running outlook as admin
- Quick Repair
- Reset Profile XML file - outlook.exe /resetnavpane
- Delete Profile XML file
After lots of messing around Outlook suddenly but briefly opened, but is now not working again.
Whilst it was opened I managed to compare the .OST Files and settings to those I have on another PC with the same Outlook email accounts.
There are 5 email accounts, all IMAP/OST but I notice one account on the problem installation shows as "Exchange" rather than "IMAP", also this same account is "Default" where I expected a different account to be default.
The laptop was new a month ago and has worked fine until today, any thoughts?
- bloggs1320Copper ContributorStarted working again today - no idea why.
I hate to think how much of my time Microsoft has wasted over the years.