Forum Discussion
DavidYorkshire
Nov 15, 2022Steel Contributor
Outlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are i...
ShadR1115
Nov 23, 2022Copper Contributor
Shocking from MS. Waiting on a response from the in App support on a working device. Have provided the debug report from an A13 with the issue, so will see what they come back with but not hopeful at all.
Currently using the Galaxy Store version of Outlook for now but not ideal.
Currently using the Galaxy Store version of Outlook for now but not ideal.
John_Davies
Nov 24, 2022Copper Contributor
I've had the below back from MS Outlook app support...
Hello John! Thank you for bringing this to our attention, we forwarded the case to our Engineers and is currently being worked on. A fix will be deployed with one of the future app updates, unfortunately we won't be able to provide you with an ETA for it. I'm very sorry for any inconveniences this may be causing you in the meantime. Let me know please if there should be anything else I can do for you at the moment.
- Richard_PoulterNov 24, 2022Copper ContributorI just got the same back, they know about and are working on a fix but no ETA.
You can't tell me they don't know exactly what has been changed from version to version. They should be able to find it straight away.