Forum Discussion
DavidYorkshire
Nov 15, 2022Steel Contributor
Outlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are i...
Alan_McCulloch
Nov 23, 2022Copper Contributor
DavidYorkshire This seems to be affecting the A13's and any phone with the same chipset particularly. We have used the A12's for years and recently started with the A13 and battling the same issues but here is what I have found.
Outlook Lite works but if you have on-Prem exchange or need shared mailboxes it is a no-go.
MDM has nothing to do with the issue(broken with or without)
Microsoft doesn't seem to care(sure we all feel this one)
I have been through all the App protection angles, compliance and everything in between but I think comes down to an incompatibility at a software level for this chipset.
My 2 pence worth anyway
Alan