Forum Discussion
Outlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are i...
4.2243.1 and 4.2244.1 version from Google Play Store are crashing.
4.2240.1 from Samsung Store works fine.
uninstall Outlook.
Disable automatic updates from Play store.
install Outlook from Samsung store. (actually 4.2240.1)
Now outlook works.
I think it would help to always identify what devices we are taking about otherwise some users might assume that 4.2243.1 has caused all Android devices to crash when opening Outlook 4.2243.1, From what I have seen this problem only effects Samsung devices and predominantly the A13 and the later 4.2244.1 has not resolved the issue but reverting to 4.2241.1 does.
I have a Tab A and this also crashed with 4.2243.1 but does not with 4.2241.1.or 4.2244.1
There have been comments that the A20 series have not been effected by 4.2243.1
I have a Tab A and this also crashed with 4.2243.1 but does not with 4.2241.1.or 4.2244.1
There have been comments that the A20 series have not been effected by 4.2243.1
- The model initially identified is mentioned in the title and many times since - other models have been specifically mentioned. Nobody has suggested that it affects all devices.
- Fair point, I'm following this issue on a number of forums so perhaps it just me who is getting confused
